Mission
Promesa is a Community Development Corporation whose mission is to enable residents in urban settings, utilizing their programs and services, to become self-sufficient citizens who contribute to the quality of life of their communities. Promesa works towards achieving its mission by assuming a leadership role in serving the under-served in health, education, employment, economic & community development and housing.

Vision
Promesa provides a continuum of services, geared toward improving the quality of life of the individual and communities we serve.

The continuum, comprised of a spectrum of services that is seamless in delivery is offered to Promesa’s clientele, to the fullest extent necessary, irrespective of their point of entry into the system.

Quality, cost, need, accessibility and ease of delivery are parameters that shape all services provided. These parameters are constantly evaluated, using defined and measurable outcomes, to ensure the quality of life and the level of satisfaction continue to improve with the individuals and communities serviced by Promesa.

Values
PROMESA believes that all values should have outcomes that are beneficial to consumers utilizing our services.

These values are as follows:

• All services and communications between the clientele and the organization must be delivered in a dignified, honest, timely ethical and easy to understand manner.
• The clientele must be able to access easily the full level of services, regardless of race, color, creed, religion, national origin, culture, language, gender, sexual orientation, age, disability, or impairment.
• The clientele must be provided the benefit of appropriate practice and comprehensive treatment planning, in order to assure the achievement of his/her maximum potential.